Privacy Policy

I. Data Controller

The data controller is SP INTERNATIONAL TOOLS S.R.L., headquartered at ROMANIA, 030302, MUNICIPIUL BUCURESTI, SECTOR 3, SOS. MIHAI BRAVU, NR.255, SUBSOL, MODUL S133, registered in the Trade Register under no. J40/9808/2024, with CUI RO 50084903 (hereinafter referred to as the “Controller” or “Company”).

For any inquiries regarding the processing of personal data, you can contact us through the following methods:

  • Phone: +40 758 433 588
  • Email: sales@startpro-tools.com
  • By post: At the company’s registered office mentioned above

The company has not appointed a Data Protection Officer (DPO), so any inquiries related to data protection should be addressed using the contact details above.

II. Scope, Purposes, and Legal Basis for Data Processing

Types of Data Processed

The Controller processes only the personal data necessary to achieve the specified purposes, including: first name, last name, email address, phone number (if provided), postal address (if provided), shipping details, communication history with the user, IP address, and other information collected via cookies or user activity on the website.

Purposes and Legal Basis for Processing

  1. Marketing and Commercial Communications – Sending offers, promotions, newsletters, and analyzing user preferences to customize offers (Article 6(1)(f) GDPR – the Controller’s legitimate interest, or based on consent – Article 6(1)(a) GDPR).

  2. Handling Inquiries and Correspondence – Responding to user inquiries via the contact form or email, and handling warranty-related requests (Article 6(1)(b) GDPR – necessary for contract execution or Article 6(1)(f) GDPR – the Controller’s legitimate interest).

  3. Website Traffic Analysis – Automatically collected data (IP address, system logs, device, and browser information) are processed for website management, security, and statistical analysis (Article 6(1)(f) GDPR – the Controller’s legitimate interest).

  4. Legal Compliance – Providing data to public authorities in accordance with applicable laws (Article 6(1)(c) GDPR – the Controller’s legal obligation).

III. Recipients of the Data

The Controller may share personal data with:

  • IT service providers (e.g., hosting, analytics systems, email marketing platforms);
  • Contracted partners involved in order fulfillment (e.g., courier companies);
  • Public authorities when required by applicable laws.

IV. Data Transfers Outside the EU

User data may be transferred outside the European Economic Area (e.g., to Google Analytics servers in the USA), following GDPR regulations through standard contractual clauses (SCC) or other legally approved mechanisms ensuring adequate data protection.

V. Data Retention Period

Personal data is stored for as long as necessary to fulfill the declared purposes, after which it will be deleted following legal requirements or at the user’s request.

VI. User Rights

Users have the following rights under GDPR:

  • Right of access – Requesting information about data processing and obtaining a copy of the data.
  • Right to rectification – Correcting inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – Deleting data in specific cases.
  • Right to restrict processing – Limiting data processing in certain cases.
  • Right to data portability – Receiving personal data in a structured format and transferring it to another controller.
  • Right to object – Opposing processing based on the Controller’s legitimate interest.
  • Right to withdraw consent – At any time, without affecting the lawfulness of prior processing.
  • Right to lodge a complaint – With the National Authority for Personal Data Processing Supervision (ANSPDCP, Romania) – www.dataprotection.ro.

VII. Cookie Policy

The website uses cookies for:

  1. Customizing content and optimizing the user experience.
  2. Creating traffic statistics (e.g., Google Analytics).
  3. Ensuring security.
  4. User authentication and personalized marketing.

Users can manage cookies through their browser settings.

VIII. Changes to the Privacy Policy

The Controller may update this Privacy Policy by publishing the latest version on the website. Continuing to use the website constitutes acceptance of the new terms.

Last updated: 06.03.2025